Privacy Policy — FutureCAPrep

This Privacy Policy explains how FutureCAPrep collects, uses, shares and protects your personal information when you use our educational platform.

1. Information We Collect

We collect the following categories of information:

Personal Information: name, email address, phone number, billing address, and payment details (collected and processed by our payment partners).
Account & Usage Data: courses enrolled, lessons completed, quiz attempts, time spent on the platform, and progress.
Device & Technical Data: IP address, browser type, operating system, device identifiers, and access timestamps.
Cookies & Tracking Technologies: small text files that help us remember you, secure your session and improve the platform.

2. How We Use Your Information

To provide, operate, maintain and improve our educational platform.
To process transactions, deliver purchased courses and send confirmations/receipts.
To respond to your enquiries and provide customer support.
To send updates about your courses, security notices and (with your consent) marketing communications.
To detect, prevent and address fraud, security incidents and abuse.
To comply with applicable legal obligations.

3. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share data with:

Service providers who help us operate the platform (e.g., hosting, payment gateways, email delivery) under appropriate confidentiality obligations.
Legal authorities where disclosure is required by law, regulation, court order or to protect our legal rights and the safety of users.

4. Your Rights

Subject to applicable law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your account and associated data (subject to legitimate retention obligations).
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@futurecaprep.com.

5. Security

We implement reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure; we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies for authentication, preferences and analytics. You can manage cookie preferences through your browser settings; disabling cookies may affect the functionality of the platform.

7. Children's Privacy

Our platform is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

9. Contact

FutureCAPrep, Wins Court, Dhanmondi, Road 14 (Old), Dhaka-1209.
Email: info@futurecaprep.com · Phone: +880 1869 800871